How We Use Technology at SILA

At SILA we are committed to using technology to enhance and advance our goal of being the most efficient and effective partner to our clients. We use technology in various ways, both within our own company and with external clients to ensure the best possible experience for everyone who works with us.

SILA Connect is the app we initiated within SILA to manage employee salaries, attendance, compliance, etc. Here’s how SILA Connect aids our everyday.

1. Employee payroll management: employee salaries are disbursed promptly based on attendance and shift loss tracking
2. Employee onboarding and background verification: employees are onboarded via the SILA Connect app with auto background verification checks
3. Paperless checklists: QR codes are placed at various locations on-site and scanned via SILA Connect where employees can then fill out various forms for audits and verification.
4. Ticketing module: tickets can be raised via the SILA Connect client dashboard in case of any issues on site and escalated to the assigned team members
5. Client dashboard module: helps clients track attendance, QR code completion, audits, CSAT automation, etc.
6. Attendance management: Attendance with geo-fencing is recorded and trackable in real-time.
7. NPS scores and customer satisfaction: Customer feedback and escalation metric for resolution.
8. Billing management: Invoices are auto-generated based on attendance and shift loss tracking.

We also use world-class technology during energy audits and to track sustainability and energy metrics like water and energy usage. Managing these via our in house technology allows us to work in a more seamless and collaborative way across departments.

To see the SILA difference, join us on this journey toward a paperless and automated world based on efficiency and results! Contact us at [email protected] to learn more about how we can help you and your business.