ICICI Lombard

Facility Management

About the Project

Established in 2001, ICICI Lombard is a subsidiary of ICICI Bank, one of the leading banks in India. One of the pioneers in the insurance field, ICICI Lombard has branches across the country, and needed a facility management company that could look after the facility needs of all its sites in Mumbai. 

Our Services

We have been providing our Facility Management services at ICICI Lombard for 3 years now. The services are spread across the branches in Malad, Prabhadevi, Lower Parel, Port Blair, Vashi, and Vikhroli. We currently have a total of 158 staff managing and servicing ICICI Lombard sites, of which 48 staff are purely deployed for security. Our services mainly include housekeeping, pantry services, security, technical services and pest control services. 

Value Created

Initially, there was a lot of ambiguity in the payroll and compliance process which was later eradicated with SILA’s proprietary platform ‘SILA Connect’, which helped in streamlining the process. We also conducted a PCC (police clearance certificate) and BVC (background verification check) to ensure that the background of the staff had a clean check.


Sila group delivers excellence in their housekeeping services and warehouse operations under its integrated facilities management services. Our Facility Management services team uses a combination of technology, engineered processes, and skilled human resources to efficiently manage Real Estate for our clients. For more information visit https://silagroup.co.in/



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