We began servicing the Piramal Healthcare Group of companies in February 2011. Being a fairly inexperienced company at the time, SILA was handed a pilot project contract at one the group’s smaller offices in HCC 247, Vikhroli.
Our team successfully managed the office, beating performance targets over the course of the year. Over the past 6 years, we have been successful in taking over most of the Piramal Group’s assets in Mumbai. Our sites include large Corporate Offices and a Medical Diagnostic Center and Laboratory.
SILA provides Integrated Facility Management Services at the group offices and buildings across Mumbai. We currently service Piramal Annex & Piramal Realty at Lower Parel; Piramal Healthcare at Vikhroli West, and Piramal Real Estate at Thane.
SILA is able to create value by increasing Piramal Group’s ability to focus on their core business, while SILA is taking care of their facility related needs. SILA also has introduced SILA Connect, an online ERP System which is used for real time performance management of all the teams deployed on the field, conduct site audits, as well as receive feedback from the Client that helps us analyze all parameters affecting our performance on the site. Sila has managed to organically and steadily grow customer’s confidence in the company and that lead to the client offering Sila even more work.