Top Residential Towers in South Mumbai

Facility Management

Efficiency Created 

A tailored approach based on a thorough survey and the facility's requirements.Services provided - Housekeeping, MEP Services, help desk staff, Horticulture, Facade Cleaning, Pest Control Services and Security.

Elimination of paper checklists and maintaining digitised processes via bar codes and SILA Connect to ensure transparency and accountability to our clients.

Mechanized cleaning reduces labor costs and allows for a faster turnaround time on otherwise time-consuming processes.

Regular training and events are held to ensure employee engagement, which helps to keep attrition levels low and operations running smoothly on-site.

A strong CRM team to get feedback and act on the pain points of the residents.

Why SILA?

Extensive Experience: Having served a myriad number of clients, we know exactly what it takes to serve the residential space and manage multiple stakeholders in a CHS/RWA.

Strong delivery track record: Started with Sumer Trinity in 2014, growing to manage most buildings in the area, with a 95% retention rate.

SILA Connect: Proprietary software that allows us to monitor the performance of our employees, compliance and provide helpdesk support for our residents.

Integrated Service Delivery Model: Keep ourselves up-to-date with the latest technology and integrate that to manage our blue-collar staff on our payroll.

Value ads: Overlaying community engagement in all the spaces that we manage, to enhance the residents’ experience.

In-home Services: Emergency in-home services such as pest control, deep cleaning with an empathetic approach and support for Covid infected residents.

SILA’s Success

One of the fastest growing companies in India, with over 6500 employees and a presence in over 75 cities.

We started working with Summer Trinity in 2014 and went on to sign Beaumonde, Ahuja Towers, Omkar 1973, Ashok Towers, Samudra Mahal and many more.

Beaumonde saved 17% on costs thanks to better resource planning and cost optimization.

 

Omkar 1973 saw a 20% cost reduction vis-à-vis the previous vendor on board.

Other CASE Studies