A milestone is a hard and fast due date that represents a major accomplishment during the course of the project that is being managed. Sometimes these milestones represent the approval of a major component in the project, like approved testing of the product for release one. Milestones represent deliverables that are significant and must be accomplished over the course of the project. Such is a story of a Facility Management Services project at Alok Industries.


Alok Industries is one of the largest fully integrated textile companies in the world with a dominant presence in the cotton and polyester segments. Alok’s and has the largest textile manufacturing practice in India. Their manufacturing facilities are spread across the country, focused in Gujarat and Navi Mumbai.


SILA services their corporate offices in Mumbai and parts of its 550 Acre manufacturing campus in Silvassa, Gujarat. The Silvassa campus includes manufacturing plants, a school, and a residential township development called Alok City.

SILA began providing soft services at Alok’s H&A (apparel brand) corporate office in Ashford Towers, Mumbai, in 2011. In 2012, SILA took over the management of the company’s corporate headquarters in Peninsula Corporate Park, Mumbai. In May 2012, SILA was appointed to manage soft services of premium manufacturing production facilities of the company on their Silvassa campus. This was SILA’s first industrial project, the focus being primarily on soft services and plant/machinery upkeep.


SILA was able create value at Alok’s corporate offices and at their manufacturing facilities. At the corporate offices, SILA was able to bring about a noticeable difference in the quality of housekeeping services. This was done by ensuring that the client was provided with a well-trained team that implemented efficient processes and procedures. At the industrial facilities, the focus was to shift from the reliance on manpower to using more machines. We reengineered the entire cleaning process at the Alok’s manufacturing plants. This resulted in lower reliance on manpower and an enormous improvement the quality of upkeep at the plants.