Client engagement has always been an important cog in customer relationship management. Every management firm organises and curates events to enhance clients’ overall wellness and brand experience.
The importance of these engagements further increased in the last eighteen months. With no social or work related interaction, clients were looking to ensure their teams are motivated to be productive, to work from home, to gain work life balance and stay interested in the organization.
With the advent of various online engagements emerged platforms like zoom, skype, teams, google meet etc. and various online customer engagement activities.
Under our vertical SILA Engage, we collaborate with our clients to enhance their SILA experience. Our team helps design and execute an array of events targeted to foster wellness and their experiences.
The SILA Premier League was our first offline engagement event (post the pandemic) that we organized along with Soccer Schools of Excellence for our residential clients of South Mumbai, on the 10th October, Sunday. Each society formed a team of seven players and the teams competed with one other to win the SILA South Mumbai Residential Football Premier League Champion.
With all Covid protocols and safety measures in place, eight teams – Sumer Trinity, Ashok Towers (2 teams), Indiabulls Sky, Samudra Mahal, Raheja Vivarea (2 teams) and Omkar 1973 participated in the event. The event was seamlessly managed end-to-end with an on-ground physio, referees, coaches monitoring the games for fair play all in the good spirit of football. The participants and cheering squads enjoyed a comfortable time with valet parking, refreshments and housekeeping.
Apart from the winning trophies, the Runners-up Trophy was awarded to Omkar 1973 and Fair Play Trophy to Indiabulls Sky. Our event partner gave away vouchers worth Rs 1 Lakh to the Player and Goalkeeper of the Tournament.