When it comes to facility management companies, SILA stands out for its commitment to excellence. At SILA, our leadership team plays a pivotal role in ensuring that our clients receive the best-in-class services. Here’s how our leadership team makes a difference:

1. Values-driven Approach:

Our leadership team is guided by core values such as proactiveness, honesty, and building relationships. These values form the foundation of our operations, ensuring that every interaction with our clients is transparent, proactive, and built on trust.

2. Customer-Centric Approach:

We prioritize our clients’ needs and preferences, ensuring that our services are tailored to their specific requirements. Our customer-centric approach enables us to deliver customized solutions that address the unique challenges faced by each client.

3. In-House Expertise:

With an in-house team of over 22,000 skilled professionals, we have better control over every aspect of our operations. This allows us to maintain high-quality standards and ensures seamless coordination between different departments.

4. Customized Solutions:

We understand that every client is unique, which is why we offer customized solutions to meet their specific needs. Whether it’s managing a single facility or an entire portfolio, our team is dedicated to delivering tailored solutions that drive efficiency and cost savings.

5. SILA Connect Technology:

We leverage our proprietary technology, SILA Connect, to streamline operations and enhance service delivery. SILA Connect enables real-time monitoring, predictive maintenance, and data-driven insights, allowing us to optimize facility performance and reduce downtime.

6. Compliance Standards:

We adhere to the highest compliance standards to ensure that our operations are ethical, transparent, and sustainable. Our commitment to compliance not only minimizes risk but also ensures that our clients receive services of the highest quality.

7. Trained Employees:

We invest in our employees through comprehensive training programs to ensure that they have the skills and knowledge required to deliver exceptional services. Our commitment to employee training and development enables us to maintain high-quality standards across all our operations.

8. ESG Focus and Sustainability:

We are committed to environmental, social, and governance (ESG) principles, integrating sustainability into our operations and service delivery. By prioritizing sustainability, we not only minimize our environmental impact but also create long-term value for our clients and stakeholders.

9. Decades of Experience:

With over a decade of experience in the industry, we have amassed invaluable knowledge and expertise. Our extensive experience enables us to anticipate market trends, innovate our services, and provide strategic insights to our clients.

10. Exceptional Client Retention:

With a 95% client retention rate, we demonstrate our unwavering commitment to customer satisfaction. This high rate of retention is a testament to the trust and confidence that our clients place in us.

11. Case Study:

A SILA Case Study – Facility Management At Pharmaceutical & Specialty Chemical manufacturing facilities: How is it different and why is it important?

The pharmaceutical industry operates within a highly regulated environment, where adherence to protocols and compliance standards is non-negotiable. Management within this sector must meet stringent requirements for cleanliness, safety, and precision. SILA understands that standard FM practices are insufficient in this context. Hence, we prioritize specialized solutions that address the distinctive challenges faced by pharmaceutical facilities.

KEY CHALLENGES ADDRESSED BY SILA:

1. Regulatory Compliance & Support During Audits:

    

   Our strategies ensure adherence to industry regulations and standards, eliminating the risk of non-compliance during external audits from bodies such as the FDA & CDSCO.

2. Specialized Cleaning and Maintenance:

    

   Our teams are trained to navigate the unique protocols and challenges of clean room environments, guaranteeing that safety standards are upheld. Cleanrooms demand precise control of environmental conditions to minimize contamination risks and safeguard assets and personnel. They require specially tailored management concepts to uphold good manufacturing practices and ensure cost-effective production.

3. Green Initiatives & EHS:

    

    

   SILA partners with clients to implement sustainable practices like waste management, water conservation, and energy efficiency. Our aim is to aid clients in minimizing their environmental impact while maintain the highest levels of safety standards and compliance.

4. Asset Management and Maintenance:

    

   We employ reliable engineers who specialize in identifying and managing asset risks. We also help pharmaceutical companies maximize equipment uptime and productivity.

SILA’S PARTNERSHIP WITH BIOPLUS

BioPlus Life Sciences, a prominent player in the pharmaceutical industry, encountered challenges in optimizing facility management processes. To address this, BioPlus sought specialized expertise and partnered with SILA to enhance its FM capabilities. SILA conducted a thorough assessment of BioPlus’ facilities, identifying areas for improvement and customization.

Leveraging our industry experience and technical proficiency, we implemented tailored Facility Management solutions to meet the specific needs of BioPlus. This included the implementation of a robust reporting system, providing detailed insights into facility status and issues, thus ensuring complete transparency in operations for the client.

“We couldn’t be happier with their services. We have delicate materials at BioPlus and are glad that SILA is reliable and efficient.”

Neha Aurora

Director, BioPlus Life Sciences

SILA’S PARTNERSHIP WITH HIKAL

Since 2015, we’ve been serving Hikal Life Sciences, and our partnership has led to growth in Pune, Bangalore, Mahad, Taloja, Panoli, New Bombay, and Jigni plants.
Our workforce has expanded to around 300 employees nationwide. Thanks to our successful

collaboration with Hikal, VVF entrusted us with Sion, Sewri, and Taloja sites. We excel in handling special projects during industry/FDA or any other or any other special pharmaceutical audits. Our expertise lies in implementing and supporting SOPs, especially in clean rooms. We’ve even introduced robotic cleaning in these controlled environments to enhance efficiency.

KEY OUTCOMES FROM THESE PARTNERSHIPS:

• Improved regulatory compliance through meticulous adherence to industry standards and protocols.
• Enhanced equipment reliability and uptime, leading to increased operational efficiency.
• Implementation of sustainable Facility Management practices, contributing to corporate social responsibility goals.
• Seamless coordination and communication across facilities, ensuring consistent service delivery and performance.

In conclusion, SILA’s leadership team plays a crucial role in driving excellence, innovation, and customer satisfaction in our facility management services. By leveraging our values, expertise, technology, and commitment to sustainability, we continue to set new benchmarks for excellence in the facility management industry.

SILA adopts a tech-driven approach, utilizing Robotics and IoT, Automated Compliance Management, and our proprietary technology (SILA Connect) to efficiently manage properties across India. As pioneers in technology within the facility management sector, SILA stands out as one of the best facility management service provider in India.

To delve deeper into our facility management services, click here.

Industries We serve –

Commercial Offices & Buildings | Manufacturing & Heavy Industrial Facilities | Residential Complexes & Townships | Hotels & Campuses | Airports & Malls | IT Parks & Data Centers | Warehousing & Logistics Parks | Banks & Retail

Present in 125 cities –

Ahmedabad | Baroda | Bengaluru | Chennai | Bhubaneswar | Delhi | Gurugram | Noida | Kolkata | Hyderabad | Kochi | Mumbai | Pune & more

Get a free quote today, to reduce your facility management cost. 

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7 effective strategies for minimizing compliance issues at your facility

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