1. Introduction to SILA’s Facility Management Services


SILA is a prominent Real Estate Platform established in 2010, offering comprehensive facility management services across India. Specializing in residential, commercial, retail, industrial and more properties, SILA’s expertise lies in tailoring solutions to meet the unique needs of diverse businesses and organizations. The integrated facility management services cover maintenance, security, energy management, waste management, and more, utilizing advanced technologies for seamless integration and efficient delivery.

Key Highlights:


 1. Tailored Solutions:

SILA collaborates closely with clients to develop customized facility management solutions, combining technical expertise and industry knowledge to optimize operations, reduce costs, and enhance productivity.

2. Cost-Effective Solutions:

SILA conducts thorough facility assessments, identifying areas for efficiency improvement and cost reduction. Implementation of strategic measures, such as energy-efficient systems and optimized waste management, results in significant operational cost savings.

3. Cutting-edge Technology:   

Advanced software and IoT-enabled devices are leveraged to monitor and manage facilities in real-time, proactively identifying and addressing issues to minimize downtime and disruptions.

4. Commitment to Sustainability:

SILA prioritizes environmentally-friendly practices, helping clients reduce their carbon footprint and contribute to a greener future.

5. Diverse Client Base:

Serving large corporates, small and medium-sized enterprises, multinational companies, and government organizations, SILA’s integrated facility management services are tailored to meet the unique needs of each client.

6. Real Estate Focus:

Beyond businesses, SILA caters to real estate funds, landowners, and developers, offering enhanced asset management capabilities, comprehensive property management services, and tailored solutions for development projects.

7. Wide Geographic Presence:

With a presence in over 125 cities, SILA provides localized support, ensuring prompt and reliable facility management services across various locations.

8. Large Workforce:

With over 20,000 employees, SILA boasts a dedicated and skilled team capable of handling projects of any size and scale, providing comprehensive coverage and uninterrupted service.

9. Integrated Service Model:

Serving a diverse clientele, SILA’s integrated service model ensures seamless coordination and communication among team members, offering comprehensive solutions encompassing maintenance, housekeeping, security, landscaping, and more.

10. Vast Area Under Management:

Managing 150 million square feet, SILA’s extensive experience in handling large spaces allows for the optimization of efficiency and the delivery of high-quality services.

11. Industry-Specific Expertise:

Acknowledging the unique needs of different industries, SILA’s team possesses industry-specific expertise, allowing for the implementation of tailored strategies that maximize efficiency and reduce operational costs.

2. Elaborating on SILA’s services


SILA’s facility management services go above and beyond basic maintenance and upkeep. Our team of experts is trained to deliver comprehensive solutions that address the specific needs of each industry we work with.

One key aspect of our services is predictive maintenance. By utilizing advanced technology and data analytics, we are able to identify potential issues before they become major problems. This not only saves our clients time and money but also ensures their facilities consistently operate at peak efficiency.

Another core service we offer is energy optimization. We understand the importance of sustainability and cost-savings, which is why we have developed innovative techniques to minimize energy consumption without compromising on performance. Our energy experts provide tailored solutions and ongoing monitoring to maximize efficiency and reduce the ecological footprint of our clients’ facilities.

Additionally, SILA’s facility management services extend beyond day-to-day operations. We take a proactive approach to risk management, implementing comprehensive security measures and disaster recovery protocols to safeguard our clients’ assets and ensure business continuity.

▪ Mechanical, electrical & plumbing – O & M  


Mechanical, electrical, and plumbing (MEP) systems are critical components of any facility, and their efficient operations are essential for smooth functioning. SILA specializes in providing comprehensive MEP operations and maintenance (O&M) services tailored to the specific requirements of each industry.

Our team of in-house experts has extensive knowledge and hands-on experience in managing MEP systems, ensuring optimal performance and longevity. We conduct regular inspections, implement preventive maintenance schedules, and promptly address any issues to minimize downtime and disruptions.

From HVAC systems to electrical distribution networks and plumbing infrastructure, our O&M solutions cover a wide range of MEP systems. We utilize advanced technologies and specialized techniques to monitor energy usage, optimize performance, and reduce maintenance costs.

By partnering with SILA for MEP O&M, our clients can focus on their core business operations while we take care of their facility’s vital systems.

▪ Housekeeping & pantry management  


Housekeeping and pantry management are crucial aspects of facility management that contribute to the overall efficiency and productivity of a workspace. SILA recognizes the importance of maintaining cleanliness and order in a facility, as it directly influences the well-being and satisfaction of the occupants.

Our housekeeping services are tailored to meet the specific requirements of each client, ensuring a clean and hygienic environment at all times. Our well-trained housekeeping staff follows industry best practices, using high-quality cleaning products and equipment to deliver exceptional cleaning results. From regular cleaning schedules to specialized deep cleaning services, SILA ensures that every corner of the facility is spotless.

In addition to housekeeping, our pantry management services ensure that the pantry and kitchen areas are well-stocked, organized, and maintained. We manage inventory, handle food and beverages, and oversee the cleanliness of these areas. Our goal is to create a hassle-free and pleasant experience for occupants, allowing them to focus on their work without worrying about these logistics.

▪ Catering & food services  


Catering & food services play a significant role in enhancing the efficiency and convenience of a workspace. At SILA, we understand the importance of providing delicious and nutritious meals to occupants, ensuring their well-being and productivity.

Our catering services are tailored to meet the unique requirements and preferences of our clients. From organizing daily meal plans to special events and meetings, our team of experienced chefs and event planners create a diverse and mouth-watering menu selection. We prioritize using fresh ingredients and implementing strict food safety standards to ensure the highest quality meals.

In addition to catering, we also handle the procurement and management of pantry supplies, ensuring a well-stocked and efficient pantry area at all times. Our dedicated team takes care of inventory management, restocking, and organizing supplies to create a seamless experience for occupants.

▪ Front desk & guest relations  


Front desk and guest relations are essential aspects of efficient facility management. At SILA, we prioritize creating a warm and welcoming environment for all occupants and visitors.

Our front desk team is trained to provide exceptional customer service and handle inquiries and requests promptly and efficiently. They serve as the first point of contact, ensuring that every interaction leaves a lasting positive impression.

We understand the importance of guest relations in today’s corporate world. Our team goes the extra mile to ensure that visitors feel comfortable and well taken care of during their visit. From arranging transportation and accommodation to providing personalized recommendations for local attractions, our guest relations team strives to exceed expectations.

In addition, we leverage advanced technology and software to facilitate seamless check-in processes and provide real-time updates on visitor arrivals. This not only saves time but also enhances efficiency and security.

By focusing on front desk and guest relations, SILA ensures that every occupant and visitor receives exceptional service, improving the overall experience within the workspace.

▪ Office, admin & mailroom support services


Office, admin & mailroom support services are crucial components of a well-oiled facility management system. SILA understands that these functions are vital for the smooth operation of any workspace.

Our dedicated team of professionals is trained to handle all office and administrative tasks efficiently and effectively. From managing office supplies and equipment inventory to coordinating with vendors and service providers, we take care of the administrative responsibilities, allowing your employees to focus on their core tasks.

Furthermore, our mailroom support services ensure the timely and secure delivery of all incoming and outgoing mail and packages. With state-of-the-art technology and streamlined processes, we track and monitor all deliveries to guarantee their safe and prompt distribution throughout the workspace.

At SILA, we believe that a well-organized office and efficient mailroom services contribute to the overall productivity and satisfaction of occupants.

▪ AMC Management


As a facility management company, we understand the importance of regular maintenance and repairs to keep your workspace running smoothly.

Our expert team is well-versed in managing Annual Maintenance Contracts (AMCs) for all your equipment and systems. We work closely with trusted vendors and service providers to ensure that all necessary inspections, servicing, and repairs are done in a timely and efficient manner.

With our proactive approach to AMC management, we help you minimize downtime and maximize the lifespan of your office equipment and systems. From HVAC systems and electrical fittings to plumbing and fire safety equipment, we have you covered.

SILA’s commitment to delivering top-notch facility management services extends to every aspect of your workspace. Our comprehensive AMC management solutions will keep your office environment safe, functional, and fully optimized.

▪ Production support & fork-lift operations


We understand that efficient warehouse and production operations are crucial for the success of any business. That’s why our expert team is equipped with the knowledge and skills to streamline your production processes and optimize your forklift operations.

Our production support services encompass a wide range of activities, including inventory management, order fulfillment, and quality control. We work closely with your team to understand your specific production needs and develop customized solutions that meet your requirements. With our expertise in lean manufacturing principles, we help you eliminate waste, reduce costs, and enhance overall productivity.

When it comes to forklift operations, SILA has you covered. Our trained operators ensure the safe and efficient movement of materials within your facility. From loading and unloading goods to organizing inventory, our forklift operators are skilled in handling different types of equipment and are well-versed in safety protocols.

By entrusting your production support and forklift operations to SILA, you can focus on your core business activities while we take care of the rest.

▪ Clubhouse management


We understand that a well-maintained and organized clubhouse plays a vital role in enhancing the overall experience of residents or members. With our cutting-edge facility management services, we ensure that your clubhouse is always in top condition.

Our clubhouse management services include facility maintenance, event planning, and staff management. Our skilled team will collaborate with you to create a customized plan that aligns with your specific requirements and goals. From regular maintenance and repairs to coordinating events and managing staff, we take care of every aspect of your clubhouse management.

At SILA, we believe in the power of technology to improve efficiency and streamline operations. We employ innovative software and tools to ensure seamless communication, smooth processes, and prompt issue resolution. With our advanced technology solutions, you can easily access reports, track activities, and stay updated on the status of your clubhouse.

▪ Warehouse operations & maintenance


We understand that an efficiently run warehouse is essential for a smooth supply chain and overall business success. With SILA’s cutting-edge facility management services, you can trust us to optimize your warehouse operations.

Our team of experienced professionals is equipped to handle all aspects of warehouse operations, including inventory management, order processing, and logistics coordination. We ensure that your warehouse is effectively managed to maximize storage capacity and minimize operational costs.

Furthermore, our maintenance services ensure that your warehouse is always in top condition. From regular inspections and preventative maintenance to prompt repairs, we work diligently to uphold the highest standards of safety and functionality.

▪ Support services at airports & ports


We recognize that these high-traffic areas require efficient management and impeccable coordination to ensure smooth operations.

At SILA, we offer a range of services tailored to meet the unique needs of airports and ports. Our team of experts is well-versed in managing passenger flows, baggage handling, security protocols, and ground handling operations. We work closely with airport and port authorities to streamline processes and enhance the overall customer experience.

Whether it’s ensuring timely luggage delivery, maintaining cleanliness and hygiene standards, or facilitating seamless immigration processes, our support services are designed to uphold the highest levels of efficiency and professionalism.

▪ Pest control, facade cleaning & horticulture


At SILA, we understand that maintaining a clean and well-maintained facility is crucial for creating a positive and welcoming environment. That’s why we offer a comprehensive range of services such as pest control, facade cleaning, and horticulture.

Our pest control services are designed to eliminate any potential threat from pests, ensuring the safety and comfort of your employees and visitors. With our state-of-the-art techniques and eco-friendly products, we can effectively tackle any pest-related challenges that may arise.

In addition, our facade cleaning services are aimed at preserving the aesthetics and integrity of your facility. Our highly skilled professionals utilize advanced equipment and techniques to remove dirt, grime, and pollutants from your building’s exterior surfaces, leaving it spotlessly clean.

Furthermore, our horticulture services are focused on creating and maintaining vibrant and visually appealing landscapes. Our team of experienced horticulturists will carefully design, install, and maintain the green spaces around your facility, adding a touch of natural beauty to the surroundings.

By availing these services, you can ensure that your facility remains aesthetically pleasing, hygienic, and free from any pest-related issues.

▪ Energy & EHS audits


We understand the importance of optimizing energy consumption and ensuring environmental health and safety within your facility. That’s why we offer comprehensive Energy and EHS (Environment, Health, and Safety) audits.

Our energy audits are designed to identify areas of energy inefficiency within your facility. Our team of experts will conduct a thorough inspection, analyzing energy usage patterns, identifying energy-saving opportunities, and recommending sustainable solutions. By implementing these recommendations, you can reduce energy waste and lower utility costs, leading to long-term savings.

In addition to energy audits, our EHS audits focus on assessing and mitigating potential risks to the environment and the health and safety of your employees and visitors. Our skilled auditors will evaluate your facility’s compliance with relevant regulations and best practices, offering recommendations to minimize risk and maintain a safe and environmentally friendly workplace.

By availing these audits, you can ensure that your facility is operating at its highest potential, minimizing energy waste, and prioritizing the well-being of your workforce and the environment.

▪ Innovative technology-driven facility maintenance solutions


Technology plays a crucial role in streamlining facility management processes. That’s why we have developed innovative technology-driven solutions to help you optimize your operations and maintain peak efficiency.

Our state-of-the-art facility management software provides real-time insights into your facility’s performance. Through this platform, you can monitor energy consumption, track maintenance tasks, and gather valuable data to make informed decisions. With automated workflows and predictive analytics, our software streamlines processes, reduces downtime, and ensures prompt response to issues.

Another cutting-edge solution we offer is smart building automation. By integrating building systems such as HVAC, lighting, and security, our automation technology optimizes resource usage, enhances occupant comfort, and maximizes energy efficiency.

3. The Importance of Efficiency in Facility Management


Efficiency is a critical factor in facility management, as it directly impacts the overall productivity and success of an organization. When a facility runs smoothly, operations are streamlined, costs are reduced, and occupant satisfaction is improved.

By maximizing efficiency, facility managers can effectively allocate resources, optimize energy consumption, and proactively address maintenance needs. This not only saves time and money but also reduces the risk of equipment failures and downtime, ensuring uninterrupted business operations.

Moreover, efficiency in facility management contributes to sustainability efforts. By effectively managing energy usage, reducing waste, and implementing smart technology, organizations can minimize their environmental footprint and contribute to a greener future.

4. Streamlining Operations with SILA’s Cutting-Edge Technology


SILA’s cutting-edge facility management services offer the latest technology solutions to streamline operations and maximize efficiency. With the help of advanced software and digital platforms, organizations can gain real-time insights into their facility’s performance, allowing for informed decision-making and proactive planning.

One of the key technologies employed by SILA is the Internet of Things (IoT). By connecting various devices and systems throughout the facility, IoT enables data collection and analysis, leading to better resource management and predictive maintenance. For example, sensors can monitor energy consumption, occupancy levels, and equipment performance, helping facility managers identify areas for improvement and implement energy-saving measures.

Additionally, SILA utilizes cloud-based platforms to centralize data, enabling seamless communication and collaboration among stakeholders. This not only enhances operational efficiency but also improves transparency and accountability.

SILA’s cutting-edge technology solutions empower organizations to optimize their facility management practices, reduce costs, and achieve long-term sustainability goals. 

5. Tailored Solutions for Every Client’s Unique Needs


At SILA, we understand that every organization has its own unique needs and requirements when it comes to facility management. That’s why our cutting-edge technology solutions are not a one-size-fits-all approach, but rather tailored to meet the specific needs of each client.

When partnering with clients, our team of experts takes the time to thoroughly understand their business objectives, operations, and challenges. This allows us to develop customized technology solutions that address their specific pain points and drive efficiency.

Whether it’s implementing IoT devices and sensors, integrating software systems, or setting up centralized data platforms, SILA’s approach is always personalized and driven by the client’s goals. We believe that by providing tailored solutions, we can deliver maximum value to our clients and help them achieve their facility management objectives.

6. The Expert Team behind SILA’s Success


Behind SILA’s success in delivering cutting-edge facility management services lies a team of highly skilled experts who are passionate about what they do. Our team comprises professionals from various backgrounds, including engineering, technology, and project management, who bring a diverse set of skills and experiences to the table.

Each member of our team is handpicked for their expertise and industry knowledge, ensuring that we have the right people in place to address the unique challenges faced by our clients. Our experts keep up-to-date with the latest industry trends and advancements in technology, enabling us to provide state-of-the-art solutions that drive efficiency and enhance operational performance.

But it’s not just technical expertise that sets our team apart. We also prioritize strong communication and collaboration skills, as we believe that effective communication is key to understanding our clients’ needs and delivering solutions that meet their expectations.

7. Looking to the Future: Innovations in Facility Management


At SILA, we are constantly looking to the future and staying at the forefront of facility management innovations. We recognize that technology is rapidly evolving, and we strive to leverage these advancements to provide even more efficient and effective solutions for our clients.

One area of focus for us is the integration of artificial intelligence (AI) and Internet of Things (IoT) technologies into our facility management systems. By incorporating AI, we are able to analyze vast amounts of data in real-time, identifying patterns and trends that can help us optimize our clients’ operations.

Additionally, IoT enables us to gather data from various sensors and devices, allowing for predictive maintenance and proactive problem-solving. This not only reduces downtime but also improves asset lifespan and maximizes efficiency.

8. Conclusion: Why SILA is Your Partner for Maximizing Efficiency


SILA’s commitment to incorporating technology into our facility management services sets us apart as a leader in the industry. By leveraging these cutting-edge technologies, we are able to provide our clients with unparalleled efficiency and effectiveness.

Our advanced AI algorithms enable us to analyze vast amounts of data in real-time, uncovering valuable insights and trends that allow us to optimize operations and make informed decisions. With IoT, we can proactively monitor and maintain equipment, minimizing downtime and maximizing asset lifespan.

Furthermore, we use technology to enhance communication and collaboration with clients, allowing for immersive experiences and remote facility inspections. This also facilitates training sessions and simulations, ensuring that clients have a clear understanding of their facilities’ operations.

With SILA as your partner, you can trust that your facility management needs will be met with the latest innovations and a forward-thinking approach.

To delve deeper into our integrated facility management services, click here.

Industries We serve –  


Commercial Offices & Buildings | Manufacturing & Heavy Industrial Facilities | Residential Complexes & Townships | Hotels & Campuses | Airports & Malls | IT Parks & Data Centres | Warehousing & Logistics Parks | Banks & Retail

Present in 125 cities – 


Ahmedabad | Baroda | Bengaluru | Chennai | Bhubaneswar | Delhi | Gurugram | Noida | Kolkata | Hyderabad | Kochi | Mumbai | Pune & more

Get a free quote today, to reduce your facility cost. 


1. What trends are shaping the future of Facility Management?

Trends like the Internet of Things (IoT) integration, artificial intelligence (AI) for predictive maintenance, sustainable practices, remote monitoring and management, and the adoption of cloud-based solutions are shaping the future landscape of FM.

Soft services encompass a range of human-centered services aimed at creating a comfortable, secure environment. These services primarily involve human interaction and contribute to enhancing the overall ambiance. Examples include housekeeping, payroll management, pest control, front office management, pantry services, front desk support, and horticulture.

Hard services in facility management refer to the physical and structural elements that are essential for the operation, functionality, and maintenance of a facility. These services typically involve machinery, systems, and infrastructure. Some examples of hard services include mechanised cleaning services, managing & maintaining HVAC and Electrical Systems, Plumbing and Water Management, Fire Safety and Security Systems, Waste Management etc.

Facility Management proves to be cost-effective. Managing spaces in-house can incur significant expenses. However, outsourcing it not only reduces the time your staff spends overseeing facility operations but also results in long-term savings.

About SILA -

SILA – A Real Estate platform driven by an entrepreneurial spirit. 

Our businesses include Real Estate Services which offer Facility Management, Contracting Solutions and Real Estate Advisory. Our other business is Real Estate Development. We have a diverse client base in various sectors which include large Corporates, Real Estate Funds, Landowners and Developers.

Over the last decade, SILA has scaled efficiently, managing over 150 million square feet of assets, with over 20,000 employees pan India. The platform is backed by

Norwest Venture Partners and Samara Capital Group in our Real Estate Services and Development arms, respectively. 

SILA is one of the best facility management service provider in Mumbai, Bengaluru, Delhi, Chennai, Hyderabad, Pune & more.